We accept all major credit cards including American Express. We also support PayPal, Zip Pay & Afterpay.

Discount codes cannot be used in conjunction with sale items. You can only use 1 discount code or credit voucher per order.

We value your support as an Aussie business that still makes a lot of it's products to-order here in Australia, keeping as much as we can Aussie made.

Production & Shipping Times:

Because of the nature of our business, we generally take 3-5+ business days for you to receive your shipping and tracking updates.

Once your order has been completed & shipped you will receive an email with your tracking details.

*These timelines are a guide only. Your order may take longer to pack if it is a key sale period or if we have a high influx of orders. Sorry - we're doing our best!

If you've not received a tracking update email yet:
If you've not received a tracking update email, we promise we haven't forgotten you! We're probably busy as just and will be hustling to get your order out the door.

Once you've received your shipping update email and tracking:
Once you've received your tracking update allow 3-10 business days for to arrive.

*If you order over a busy period (for example, sale periods or leading up to Christmas), there may be delays with postal services due to unforeseen circumstances. Which are unfortunately out of our control. 

But depending on your neck of the woods it can come faster or slower than our estimates. Your courier will usually give you some tracking updates along the way or you can jump on their website to track it there.

All shipping rates are flat-rate. This means the price stays the same if you order one product or many. Pool together with your mates to save on shipping costs!

We offer Standard shipping

• $9.99: Standard Shipping (5-10 business days).

International Shipping

• $18.95: International Shipping (10-20 business days).

*Please note we are not responsible for any taxes or duties your country may charge, nor are we able to pre-pay any customs or duties.

There may be delays with postal services due to unforeseen circumstances. Which are unfortunately out of our control.

If your order is faulty, the wrong size or on the very unlikely chance that it never turned up please contact us or start a return (remember to read our exchange/returns policy first!).

Each product page has it's own size guide. Be mindful that measurements can range up to 1cm either side.

We're working on loads of good stuff at the moment. We're always open to new ideas, feel free to get in touch if you have any ideas for Bush Chook products you want to see in the future.

Also make sure to like us on Facebook and sign up to our email to be the first to find out when new products drop!